Terms of service
Terms & Conditions
Last updated: May 2026
Welcome to The Pattern Haven. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before purchasing or using our services.
1. General Information
Throughout the website, the terms “we,” “us,” and “our” refer to The Pattern Haven.
By visiting our website and/or purchasing from us, you agree to be bound by these Terms & Conditions.
We reserve the right to update or modify these terms at any time without prior notice.
2. Digital Products
The Pattern Haven sells digital crochet patterns and downloadable PDF products.
All products are intended for personal use only unless otherwise stated.
You may not:
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Resell our patterns
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Redistribute files
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Share downloads publicly or privately
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Copy or reproduce our content for commercial purposes
Unauthorized use of our digital products is strictly prohibited.
3. Instant Downloads
After successful payment, customers receive access to digital download files.
It is the customer’s responsibility to provide a valid email address and ensure downloads are saved properly after purchase.
If you experience issues accessing your files, please contact us at:
4. Refund Policy
Due to the digital nature of our products, all sales are generally final.
However, if you experience a technical issue, receive the wrong file, or have trouble accessing your purchase, please contact us and we will do our best to help resolve the issue.