Privacy Policy

Last updated: October 7, 2026

The Pattern Haven operates this website and digital membership service. This policy explains how we collect, use, and share personal information when you visit thepatternhaven.com, place an order, create an account, download a pattern, or contact us.

Information we collect

We may collect contact and account details, order and subscription information, customer-support messages, device and browser data, IP address, and website-usage information. Shopify and payment providers process payment information; we generally do not receive your full payment card number.

How we use and share information

We use information to deliver downloads and membership access, process orders and recurring payments, provide support, prevent fraud, improve the store, comply with law, and send marketing where permitted. We share information only as needed with Shopify, payment processors, digital-delivery and membership providers, analytics and marketing services, professional advisers, or authorities where legally required.

Cookies

We and our providers use cookies and similar technologies to operate the site, remember preferences, measure performance, prevent fraud, and support advertising where permitted. Use the store's privacy controls or your browser settings to manage available choices.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of your information, object to certain processing, or withdraw consent. We may verify your identity before completing a request.

Children, security, and retention

The store is intended for adults purchasing or using crochet patterns, and we do not knowingly collect information directly from children. We use reasonable safeguards and retain information only as long as reasonably necessary for service, accounting, dispute, and legal purposes.

Contact

Email privacy questions or requests to support@thepatternhaven.com.